1st Activity

 NAME: Daniel Chavez Martinez

NUA: 116955

 

ACTIVITY:

 

1.     How do you define communication?

The ability to interact with people exchanging facts, ideas, opinions or emotions.

2.     What is the role of communication in management of business?

The role of communication when managing a business is the most important one, is simply the base of all business. Communication is the mortar that holds an organization together, whatever its business or its size. There is no business management without communication.

3.     What are the different purposes of communication? Briefly explain any five of them.

·       For directions – Directing others can be communicated orally or written but is definitely necessary to issue directions by the top manager to the lower level.

·       For instructions – The purpose deals with the nature of commanding. The communicator transmits the necessary guidance to the listeners enabling them to accomplish particular tasks.

·       For teaching - An effective communication process is required to teach and educate workers about personal safety on the jobs helping the business to avoid accidents or risks.

·       For influencing -  The individual having potential to influence others can easily persuade others leading to better results with the costumers and the overall business.

4.     Discuss the different situations when the communication exists.

It is easy to understand that the definition of Comunication cannot exist without a communicator and a listener it is an activity of 2 or more individuals and we live it on every life situations. Sometimes we don’t even try to communicate something but we are unconsciously communicating something to someone. There is always on exchange of thoughts.

5.     “Communication is an exchange of facts, ideas, opinions and emotions by two or more persons.” Explain the statement and discuss the role of feedback in communication.

That is right, like I said before there is always on exchange of information between the people and it cannot be done without 2 individuals or more, there is different ways to communicate with people and we are constantly doing it. I’m communicating right now with you as I’m writing my opinion.

6.     “Communication is the two way process.” Explain.

As I said before communication cannot exist without the integration of 2 or more individuals, there is always a transmitter and a receiver.

7.     Discuss the elements of communication process.

Primarily the communication process starts with an idea, this idea is created by an individual called sender. The sender creates a message out of his idea with a certain type of encoding (words, signs, expressions) and chooses a communication channel in order to be delivered to the receiver, the receiver than decodes the message and gives feedback to the sender. Responding with the same process it is a cycle and its how communication procedure works.

8.     Give three examples of brain drain in communication process.

·       Not expressing a clear idea of the message

·       The coding of the message is unknown for the receiver

·       The sender developed an inappropriate message to the receiver.