Business Communication
2. Improving Communication Listening
Name : Daniel Chavez Martinez NUA: 116955 2 nd Activity • Does he think technology makes good communication easier? No, he thinks it can make it better and worst. • What four key points does Alastair make about communication? 1. People have limited attention 2. Communication is about meaning 3. It’s just as much about listening as it is about telling things 4. Emotional connection · Amazon communicates well with its costumers beacause when you order something you always know where you are you get a confirmation message for every procedure happening I your order, amazon communicates all the time with you. He also listens really well and pays attention to you to the things you like, the things you buy and offers you...
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